F. A. Q.

Answers to the Most Popular Questions

Ordering Details

This section is devoted to answering customers questions concerning drugs, placing orders and after-ordering details. We tried to describe all most important aspects as detailed as possible.

You can choose necessary medications and devices using either drug categories catalog or search bar on our website «Home» page. Ordering procedure is very simple but if you have any questions or difficulties, you can visit our «How to Order» page. It contains detailed step-by-step instruction on placing orders and payment.

Payment Conditions

Here we put everything you want and need to know about payment options. All the most bothering questions on that subject are gathered here and accompanied with proper, full and complete answers.

Our pharmacy offers several payment options. You may get a detailed information about possible payment methods at our «Payment Options» page.

Shipping and Delivery

If anything troubles you about shipping and delivering your order, this section is what you need to look through. Our specialists tried to answer all possible questions that may arise and provide accurate information about our delivery system.

There are 2 methods we ship your orders: EMS Express Courier and Regular Airmail. To learn more shipping details visit our «Shipping Policy» page.

Privacy and Confidentiality

This section contains answers to questions about our privacy and anonymity policy.

Of coarse we do! Visit our «Privacy Policy» and «Confidentiality Policy» pages to get as much information about this question as possible.

Customer’s Support

In case any troubles or problems with choosing product, our service operation or any other questions, here is your way out. This sections is created to solve all this and many other questions about our customer support service.

We advise you in any case consult your doctor on whatever questions or troubles you have and remind that self-medications is fraught with dangerous consequences. However, our specialists are glad to provide you proper and accurate consultation on all products in our product list. All you need is to drop us e-mail and we will answer all your questions as soon as possible.

Generic Drugs

Our pharmacy mainly specializes on generic drugs. What are they, how they affect the body and everything about their price may be found here.

Generics are the drugs identical to originals in formula and effect, but are sold without patent when original drug’s license expires.